Executive, Admin & Control

Job Role

We are seeking a detail-oriented Executive to join the Community Care team. Reporting to the Head, Admin & Control, you will manage key beneficiary programmes, oversee financial assessments, optimise dialysis slot allocation, and collaborate with stakeholders to enhance service accessibility and efficiency. 

Main Responsibilities

1. Beneficiary Programme & Financial Management

• Oversee the full application process for subsidy programmes, ensuring compliance with policies and regulations.

• Conduct financial means testing, determine subsidy amounts, and perform annual reassessments for Government and NKF subsidies.

• Monitor subsidy utilisation trends and propose policy improvements to enhance financial assistance.

• Manage changes in beneficiaries’ financial status and conduct timely reviews to prevent subsidy lapses.

2. Patient Placement & Dialysis Slot Optimisation

• Allocate patients to private dialysis centres based on capacity, clinical needs, and financial eligibility.

• Develop data-driven strategies to optimise dialysis centre occupancy and resource allocation.

• Analyse trends, forecast future demand, and recommend improvements to enhance service accessibility.

3. Stakeholder Engagement & Data-Driven Decision Making

• Collaborate with social workers, renal coordinators, and healthcare institutions to streamline patient placement and financial assistance processes.

• Maintain accurate case records, prepare reports for audits, and support policy reviews.

• Lead process improvements to enhance operational efficiency, data accuracy, and patient service delivery.

Main Responsibilities (continue)

Qualification (Related Field)

• Degree or equivalent in a relevant field.

Experience

• At least 2 years of experience in the social service or healthcare industry.

Soft Skills

Key Competencies

• Strong analytical and problem-solving skills to manage subsidy assessments and resource allocation.

• Ability to interpret financial data and recommend policy enhancements.

• Proficiency in stakeholder engagement and collaboration across various healthcare sectors.

• Excellent communication skills to liaise with patients, healthcare professionals, and policymakers.

Personal Attributes

• Proactive and detail-oriented – Ensuring accuracy in financial assessments and patient allocation.

• Self-motivated and patient-focused – Dedicated to improving service efficiency and beneficiary support.

• Team player – Works effectively with internal teams and external partners.

• IT Savvy – Comfortable using digital tools and systems for data management and reporting.

IMPORTANT NOTE