Social Worker - West Zone
Date: 7 Dec 2024
Location: Singapore, SG
Company: NKF
Job Role
1. Provision of casework management and counselling through social work assessments and intervention in the management of ESRD patients. (BPSS, Risk & Needs Matrix, Case Intervention Plans etc) in the context of both medical knowledge in community dialysis setting.
2. Delivery of social work services and programmes to ESRD patients in need and their families.
Main Responsibilities
- Manage ESRD patients in dialysis centre or home dialysis (HD/ PD) through client engagement, conducting interviews, data collection, case assessment (BPSS, risk & needs assessment and other relevant assessment tools), case conceptualisation, case planning and intervention plans for best patient outcomes
- Identify presenting/underlying issues and problems to design a care plan to enhance/maintain and promote psychosocial functioning of patients
- Conduct FFRs (Financial Fee Reviews) and placement on NKF subsidies and welfare programmes
- Conduct visits to dialysis centre, home or hospitals to provide supportive counselling
- Advocate for the protection of patient's dignity, confidentiality and rights
- Collaborate with healthcare professionals professionally internally and externally in total patient management
- Network with government, community, social agencies or individuals to mobilise social resources to meet patient's needs
- Facilitate patient and caregiver support group programmes
- Document bio-data of patients and interventions in clinical system for records, complete timely online case documentations (Case session recordings, follow-up recordings, risk and needs assessment, social reports, patient feedback forms etc)
This is how our social workers give life & hope to our patients. Click here to read more!
Main Responsibilities (continue)
Qualification (Related Field)
- BA in majoring Social Work/Graduate Diploma in Social Work
- Registered Social Worker (RSW) with the Singapore Association of Social Workers
Experience
- Experience in social service agency, with at least 3-4 years in direct social work practice
Soft Skills
- Dynamic, self-motivated and patient-oriented
- Excellent communication and interpersonal skills
- Good direct case management abilities
- Team player
IMPORTANT NOTE
Submission of this Job Description form denotes:
• communication and discussion of the job scope to the job holder
• endorsement of the job scope by Function Head and Group Function Head